Planes, Trains, and Free Wi-Fi

Planes, Trains, and Free Wi-Fi

Missing Connections Perhaps the one thing that really stranded Neal Page (Steve Martin) and Del Griffith (John Candy) wasn’t their miserable luck, but a simple lack of technology.  If Planes, Trains, and Automobiles were remade today, I have to think the main...
Tweeting the Friendly (And Unfriendly) Skies

Tweeting the Friendly (And Unfriendly) Skies

It only takes one. One negative interaction with just one customer and you can quickly find your brand or company playing the starring role in the next YouTube sensation. A role you sadly will not enjoy. People are tweeting, blogging, and yes even creating videos...