10 Things your customers wish you knew about them [INFOGRAPHIC]
How well do you know your customers? It can be a tough question to answer.
Fortunately, business owners have a few great tactics at their disposal. Outside of customer surveys, entrepreneur’s can utilize research in social psychology to understand their customer base and just what it takes to make them happy.
Below, you can see 10 such studies that reveal the things your customers WISH you knew about them!
Infographic by Help Scout, the customer service software that turns email support into a fast, personal and pleasurable experience for your customers. Find out how Help Scout works by watching this free webinar, or get more from the team on Twitter (@HelpScout).Social Fresh EAST 2014 is July 16-18 in Orlando. Featured speakers: Spotify, Yahoo, Logitech, Dunkin Donuts, PGA Tour, JetBlue >> Reserve your ticket now.