Social Fresh

Home / Community Management

Community Management

This is a crowdsourced book on Community Management curated by Social Fresh.

If you need an introduction or a refresher on Community Management without scouring the web for hours for the best stuff, we have you covered. This is part of our free social media training series of resources.

Dive into the best resources on Community Management below.

Sign up now for more social fresh insights

Research

  1. 2012 Community Manager Survey - Jason Keath
  2. Report: Community Manager Survey 2011 - Jason Keath
  3. The 2011 State of Community Management – Community Roundtable
  4. 8 Books For Your Community Management Reading List - Jenn Pedde

Getting Started

  1. The Value of Community Management - Rachel Happe
  2. On Managing A Community – Chris Brogan
  3. The 4 Tennets Of Community Management – Jeremiah Owyang
  4. What Defines A Community Manager? - Rachel Happe
  5. Understanding The Community Evangelist Role – Jeremiah Owyang
  6. Good Community Managers Keep The Conversation Going - Laney Whitcanack
  7. A Definitive Community Manager Job Description - Erin Bury
  8. Community Manager Responsibilities & Goals - Connie Bensen
  9. Essential skills of a Community Manager - Chris Brogan
  10. The ReadWriteWeb’s Guide to Community Management
  11. The Iceberg Effect of Community Management - Rachel Happe

Content

  1. Getting Started with an Editorial Calendar For Your Community - Blaise Grimes-Viort
  2. Benefits of Using An Editorial Calendar - Blaise Grimes-Viort

Strategy and Tactics

  1. 3 Tips For Managing a Social Media Community - Michael Brito
  2. How To Build Community Loyalty, 3 Tactics - Laney Whitcanack
Twitter
  1. 10 Real Tips For Growing Twitter Followers - Michael Della Penna
  2. 5 Tips To Grow Your Twitter Presence – Darren Rowse
  3. How To Get More Twitter Engagement - Social Fresh
  4. 3 Customer Acquisition Methods for Twitter - Social Fresh
  5. 4 Tools to Better Time Your Twitter Updates - Janet Aronica
  6. Event Hashtags: Lessons Learned – John McArthur
  7. Do Auto DMs Work? – Chris Penn
  8. 7 Indicators of Twitter Influence - David Armano
  9. How To Use Twitter For Customer Service – Ben Parr
  10. Twitter, Customer Service, and Good Brand Management – Valeria Maltoni
Facebook
  1. 7 Tips for Managing a Facebook Wall - PR Daily
  2. Free 64 Facebook Content Tips [eBook] - Jason Keath
  3. 5 Ways To Keep Facebook Content Fresh - Jon Thomas
  4. 10 Cool Ways to Customize Your Status Updates - Garin Kilpatrick
  5. Writing for Facebook? Use Nouns and Verbs - Dan Zarella
  6. How Often Should I Update My Facebook Page? - Chad Wittman

Software and Tools

  1. 9 Ways Crowdbooster Will Read Your Community’s Mind - Sarah Kay Hoffman
  2. Argyle: Social Media Management For Business - Jason Peck
  3. Simple and Easy Facebook Tabs with Shortstack – Nick Cicero
  4. Learn the Best Time To Tweet With Timely –  Jason Keath
  5. Get Facebook Fan Page Email Notifications With Hyper Alerts – Jason Keath
  6. Top 15 New Social Media Apps of 2010 – Jason Keath

About Social Fresh

Social Fresh is a social media education company. Our goal is to inspire people to create better businesses through social media. Social Fresh produces some of the top social media conferences and online training programs in the industry.

Disclosure: Where possible, Social Fresh adds affiliate codes when discussing social media products and services. This means if you click on a link and buy a product, we might get money in return.

© Copyright Social Fresh 2008 — 2013

Made in NYC