Age of Customer_forrester

Tip: The real benefit of "big data" and listening

As marketers we hear a lot about listening, monitoring, and big data. Today’s tip is a preview of our webinar next week with Forrester and Synthesio on helping your social media focus more on the customer (click...

State of Social Media

Must Read: The State of Social Media [SLIDESHARE]

The speed at which social media, as an industry, changes only brings to mind one term for me: break neck pace. I live and breathe this industry and even I have trouble keeping up. We all see...

Social Media Alert

22 Social Media Alerts Your Business Should Be Using

One of the easiest ways businesses can take advantage of social media is by establishing alerts that cover a wide range of topics. By doing so businesses can quickly monitor any social media activity about...

sxsw

Who's Really Going to SXSW? A Twitter Analysis

The level of anticipation for SXSW is almost overwhelming. iPhone batteries are quivering at the thought of it. Geeks of all kinds are just hours aways from Austin to kick off the interactive leg of SXSW....

InvestInSocial.com

The Social Media White Pages [VIDEO]

Building a new website, as a resource for our audience, has been a fun experience. We started work on InvestInSocial.com, a social media company directory, back in October. If you have ever tried to search for...