Is It Worth It To Repost Tweets?

by on Oct 28, 2010

The topic of whether or not to repost your tweets on twitter is definitely flame-war fodder. There are people with very strong views in both camps.

Those in favor of it argue that it increases traffic by hitting people who may have otherwise missed your previous message. Those against it argue that quality content will be retweeted and reshared accordingly and will be found on its own.

I’m not sure there’s a right or wrong here, as always I can hang my hat on the time honored ‘it depends’. When I’m in one of these situations I prefer to refer to cold hard data, and I can tell you that the data I’ve seen is on the side of those who choose to repost.

This doesn’t come as a surprise to me. I spent the last 6 years in email marketing, and in that world we often suggest that people strategically remail their clients. Resending an email to all recipients or even just a segment of that group, often increased ROI by 50% to 100%.

I know this one Guy…

Love him or hate him, you have to agree that Guy Kawasaki has a big twitter following. He has grown that following primarily with his @GuyKawasaki and @AllTop twitter accounts. On those accounts he employs a pretty straight-forward reposting strategy of reposting many of his tweets up to 4 times (read the details).

If you read the details of his process you’ll find that he generally sees similar click through on each of his retweets. This strongly supports the idea that you are hitting different audiences at different times of the day. It’s also good enough of a reason on its own to support a recommendation to retweet, but let’s look at another example.

Similar to Guy, whenever we post something at Argyle we tend to schedule a couple more posts for good coverage. While we don’t have the traffic that he does; we do have some great data on our results.

Number of clicks by day

In this example, our content was spaced out over a few days and we actually saw the most clicks on the second post. But you don’t have to stop with just checking that people are clicking your links, with just a bit more data you can start to optimize your tweets by time of day.

Analyzing clicks by time of day

By looking at several tweets that were posted in the same day we can start to see which times are good for our audience. Here we can see that the 3:30 time slot worked much better than 9:30. Now, this isn’t definitive proof that we should post at 3:30 every day, but with a few more tests we can better understand what times we should be targeting to maximize our impact.

Getting it done without a headache

In order to easily and effectively carry out a reposting strategy, you’re going to want some help. Many of the current subscription based social media publishing tools, like Argyle Social, in the market today offer tools for automating reposting to twitter as well as other networks.

Rudimentary scheduling capabilities are also available in free tools, such as TweetDeck and HootSuite. While these tools won’t provide you with in-depth reporting, you’ll still gain the ease of scheduled posting, which is a huge win.

Beyond The Twitter-sphere

While reposting is a natural fit for Twitter, it works quite well in other arenas as well. I would be remiss to not point out how to leverage reposting on other social media platforms:

  • Facebook reposts can make sense on busy walls, especially where your default view includes fan posts. Just be aware that dedicated followers, or those with little newsfeed traffic, may see some redundancy.
  • We’ve all seen “Best of …” and “Top Traffic Posts” on some of our favorite blogs. There’s nothing wrong with resurfacing good evergreen content every once in a while. It’s a good idea to note that these blog posts are replays, rather than trying to pass them off as new.
  • On the same vein, don’t be afraid to repost popular older blog posts to Facebook or Twitter several weeks or months later, it can spur a new conversation with different perspectives.
  • In forums or marketplaces you can see similar results by bumping a result or post to the front page.

Hopefully I’ve converted a few people from the non-repost camp over to the light side. And for those who are already onboard, let us know how its going. Are you currently reposting your tweets? Do you know how those retweets impact your traffic or conversions? We’d love to hear about your successes here!

Post Author

Adam is Founder & CTO of Argyle Social, a Social Media Marketing and Measurement company in Durham, NC....

  • http://twitter.com/webby2001 Tom Webster

    I generally repost Tweets 2-3 times over a span of a couple of days (and I use Argyle Social for this!) but my only “rule” about that sort of thing is that I am online and engaged on Twitter when I do so. Nothing makes you feel stupider than replying to someone’s tweet only to find out that they aren’t listening, but only broadcasting.

  • http://argylesocial.com/ Eric Boggs

    Great post, Adam!

  • http://argylesocial.com covati

    Excellent point, Tom. I was just having this conversation with some people last night at the Triangle Web Analytics Wednesday meetup (http://ar,gy/waw_10). Social Media automation can be fantastically helpful for fine tuning and optimizing your efforts, but it’s no substitute for being aware and involved.

  • http://argylesocial.com covati

    Thanks for the unbiased cudos ;)

  • http://twitter.com/DonMedia Don Mitchell

    This is a good post and I’m glad to see someone in the Social Media world finally bring this up. It’s what we who started in traditional media call “frequency”. Just as it’s not reasonable to expect one TV or radio spot, one newspaper ad or even one internet banner to even be universally seen let alone acted upon, so it is true with Tweets and Facebook posts. I don’t follow that many on either Twitter or Facebook and lots and lots of posts are lost because I’m not monitoring them 24/7 Posting at different times on a regular schedule is a good idea. However like with TV and internet banners, it’s a good idea not to overdo the frequency. How many of us if we see the ______ ad one more time… Too much repetition is actually worse than too little as it can actually drive consumers away.

  • http://twitter.com/deanshaw deanshaw

    Nothing say authentic and genuine like a good automated reposting strategy :P I mean isn’t that what we’ve been taught is the differentiator of social media – engagement, conversations, relationships? Doesn’t this fly in the face of all that?

    Does it work? Guy Kawasaki has proven that it can but frankly I quit following him months ago because my twitter stream became the Guy Kawasaki show. I would also suggest that spam email campaigns for Viagra work too using the same general principal – volume.

    I guess my stance is that you should employ any reposting strategy very conservatively. Think about your audience and the risk you run by filling their stream with your messaging. I would also ask you to think about what your Twitter stream would look like if all your followers decided to repost at the pace Kawasaki does. Twitter would quickly be abandoned as nothing more than a nuisance.

    BTW – isn’t ‘reposting’ just the new pc term for ‘spam’?

  • http://argylesocial.com covati

    Dean, thanks for your response. I’m glad to see we’re getting some differing opinions.

    Here’s my take: Engagement, conversations, and relationships aren’t new to social media. Any good marketer has been building a rapport with their audience no matter the channel. Social media does enable a more fluid back and forth than most channels, but that doesn’t dictate 1-to-1 conversations as the only possible use.

    Each social channel, and furthermore any specific property within that channel, needs to set its own precedent for how it will interact with its audience. There are some Facebook accounts, for example, that almost never respond to wall comments, while others interact constantly. Is either of these strategies wrong? And which one is building the better relationship? You tell me, because I don’t have a broad answer to cover that.

    As Don said, this is a question of frequency. If you were trying to tell a close friend a message and you had no idea if they were listening, would you just say something once, or would you make a few attempts to get your message across? Spamming is when you send out messages that some one doesn’t want to receive, whether it’s because they didn’t ask for them or because they aren’t relevant to them.

    With respect to reposting being straight up spam. Again, that’s an overly broad categorization of a practice. Done incorrectly, yes, reposting is spam. The same is true with email marketing. Hell, dating done incorrectly can be called stalking, but when done correctly it’s called courting. And that’s how I like to think about reposting. I’m courting my audience with a few useful links to content I think they will enjoy. Of course if they don’t like my content or my delivery, they can always vote with their voices or their feet!

    Thanks for your feedback,
    Adam

  • http://argylesocial.com/ Eric Boggs

    Nerd debate! I love it!

    Regardless of your perspective on the reposting question, I think we can agree that the numbers don’t lie. In our case at Argyle – and for lots of our customers – the numbers absolutely bear out the value of frequent reposts. It drives conversions every time.

    I also know for a fact that many of the social media elite – who’s books you’ve read – use automated posting to keep pumping content to the masses. It works because the content is good and because they’ve already done the legwork to build credibility.

    Sure there is a way to do it wrong – and, as you pointed out, Guy Kawasaki has done us all the favor of modeling the “wrong” way. Thanks, Guy!

    Eric

    Disclosure – I’m Adam’s partner at Argyle, so take my commentary with a grain of salt. :)

  • http://www.1918.com/ 1918

    I had never posted things more than once or twice in my real life, but when I started using Argyle Social at my last job, I started to experiment more. We used Twitter as a sales channel, meaning some engagement, but mostly an RSS feed of our products (10%), blog posts & articles (70%) and other people’s cool stuff (20%).

    It was about a year ago that I started re-tweeting multiple times a day, not twice, but like 6 times. Not only that but I would post it 3 -5 times every day for the next 4 or 5 days as well. Different times for different time zones and lifestyles. I would usually take the time to change up the tweet a little bit, but if you actually saw them all, you would know it was the same post.

    So each blog post would get tweeted about 20 times within the first 4 or 5 days. If it got a lot of clicks, I’d schedule it out some more. I think my record was about 40 posts of one piece of content. Sometimes scheduling it months out in advance.

    Here’s the kicker – it would almost always get the same number of clicks each time!

    I recently heard @avinash say that only 10% of your followers see any 1 specific tweet. I took that to mean that I’m missing 90% if I only tweet something out once.

    If you’re tweeting between 3 and 5 pm the chances of me seeing it are about zero. But 2 years ago, that was the time I was glued to Twitter.

    I say experiment, experiment, experiment. If you’re not pushing the envelope then you’re just like everyone else – and in business, that’s not good.

  • http://venturebanker.tumblr.com/ zackmansfield

    I totally agree – let the market act. It’s hard to call it spam when social is inherently a bilateral relationship. With the proof in engagement/conversion stats, one would be silly to not re-post if the stats are there. When there is diminishing marginal returns, that’s the time to pull back/reassess frequency and type of reposts. The reality is that if you’re re-posting too much, you’ll lose followers or engagement – the market will tell you! Of course, figuring out all this engagement/conversion statistical detail requires some sort of nifty social media marketing analytics tool….wonder who offers that? j/k – good work Eric and Adam

  • http://argylesocial.com covati

    Thanks for the detailed response, Phil. You’ve hit the nail on the head: “experiment, experiment, experiment!” What people find will probably surprise them :)

  • InitioH

    Adam, I could not agree more with you, actually the only thing that surprises me is that marketing people are even having this discussion!

    Just because communications and marketing are moving more and more online doesn’t mean that the basic principals have changed. All companies have been operating advertising and messaging strategies for decades which are based on repeating your position within your market consistently and that’s is because frankly… It works,! It works in advertising, direct marketing, telesales etc etc and just because your channel has a .com at the end of it doesn’t stop it working there either.

    It would be interesting for me to see if the general twitter user for example, actually looks at a conversation and goes back several hours to see what they missed? Our own monitoring shows that the vast majority (over 80%) just jump right in and join the current thread.

    Therefore posting for different time zones is a very effective strategy particularly across channels such as Facebook and Twitter.

    Keep it up, We share a mission I feel